Virima CMDB – Xurrent App Installation & Configuration Guide

This guide explains how to install and configure the Virima app in Xurrent to securely synchronize device data from Virima CMDB into the Xurrent CMDB with automated updates.

Overview

The Virima integration enables seamless synchronization of device and configuration item (CI) data from Virima into Xurrent. Once configured, the app automatically fetches and updates device information, ensuring the CMDB remains accurate and up to date.

Prerequisites

Before starting the installation, ensure that:

• You have access to Install apps in Xurrent.
• You have access to a valid Virima account.
• You have the required Virima Tenant ID and API Key.
• The Virima app is available in the Xurrent App Store.

Step 1: Install the Virima App in Xurrent

1. Log in to your Xurrent account.
2. Navigate to the Xurrent App Store.
3. Search for Virima.
4. Locate the app with Provider: Xurrent.
5. Click Add.
6. Click Install App to begin the installation.

Step 2: Configure the Virima App

1. After installation, open the Virima app.
2. Navigate to the Configuration tab.
3. Ensure the app status is set to Enabled.
4. Select the appropriate Customer Representative.
5. Under the Config section, provide the following details:
   
   • Tenant ID
   • API Key
6. These values must be obtained from your Virima account.
7. Click Save

.

Step 3: Data Synchronization

• Once the configuration is saved, the app initiates the synchronization process.
• Device and configuration item data from Virima CMDB is synced into Xurrent CMDB based on the configured settings.
• The sync process runs automatically as per the integration logic.

Sync Execution Status

After the synchronization is completed:

• The Execution Status will be displayed as Completed.
• The Execution Output section will show the following details:
  
  • Total Devices Found
  • Total Configuration Items (Updated/Created)
  • Total Errors

These details help verify the success of the synchronization and identify any issues that may require attention.

Result

After successful synchronization:

• Virima device data is securely available in Xurrent.
• Configuration items are created or updated automatically.
• The CMDB stays accurate and up to date.
• Errors (if any) are clearly reported for troubleshooting.

Notes & Best Practices

• Ensure the Tenant ID and API Key are valid and active.
• If the sync reports errors, review the execution output for details & create a support request in xurrent

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