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Struggling with IT support? These 7 service desk tips will change how you work — fast.

Discover why MSPs need to protect their business with modern ITSM solutions. Learn how Xurrent's platform helps reduce the 12% customer churn rate through AI automation, incident management, and customer satisfaction tracking.

Incorporating AI and automation have reshaped how MSPs address repetitive tasks, reduce MTTR, and enhance customer satisfaction. Read more.

A brand new tool for creating UI extensions is now available for account designers and administrators in Xurrent.

It is now possible for team managers and coordinators to share personal views with their team members.

Two options have been introduced that make it possible to use Xurrent without Problem Management and Release Management.

It is now possible to configure which languages your end users in Xurrent Self Service can select to see translations.

To help approvers decide if an order should be approved, the fields of the shop order lines of a request for purchase are now available for PDF designs.

A new email template has been added, making it possible to customize the notification email that is sent when an export is finished.

It is now possible for the Service Level manager to change the avatar of a service instance.