Reports, including all selected filters and other presentation options, can now be directly added to existing or new dashboards. This eliminates the need for a specialist to recreate these choices when the report needs to be included in a dashboard.
After having prepared a report that must be placed in a dashboard, the specialist can click the Actions button. This will open the Actions menu for reports, including the option ‘Add to Dashboard…’.
The specialist can now choose to add the report to one of the available dashboards, or to create a new dashboard from this report. To do that, the suggestion field for dashboards must be left blank.
Specialists can select non-shared dashboards that are created by them. Account administrators and account designers can, in addition, also select shared dashboards in the account of the report.
When a report is added to a dashboard that has filters defined on the dashboard level, these dashboard filters are inherited by the report. When there is a conflict (for example, both the dashboard and the report have a filter on “Impact”), then the dashboard filter takes precedence.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.