StatHat is a custom stat tracking tool.

What can Xurrent IMR do for StatHat users?

With StatHat's Integration, Xurrent IMR sends new StatHat alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Xurrent IMR provides your NOC, SRE and application engineers with detailed context around the StatHat alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever StatHat triggers an alert based on a predefined condition, Xurrent IMR will create an incident. When that condition goes back to normal levels, Xurrent IMR will auto-resolve the incident.

You can also use Alert Rules to custom route specific StatHat alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate StatHat with Xurrent IMR, complete the following steps:

In Xurrent IMR:

1. To add a new StatHat integration, go to Teams on Xurrent IMR and click on the team you want to add the integration to.
2. Next, go to Services and click on the relevant Service.
3. Go to Integrations and then Add New Integration. Give it a name and select the application StatHat from the dropdown menu.
4. Go to Configure under your Integrations and copy the Webhook URL generated.

In StatHat:

5. Log into StatHat.
6. Choose a language for documentation to create a Stat.

5. Then search for your Stat in the search bar.

5. Now go to -> Settings -> and manage your Alert destinations.

5. Then go to -> Webhooks and create a new Webhook.

5. Now paste the copied link in the URL and then click on Add.

5. Now go to your stat and go to Alerts and add a New Alert.

5. StatHat is now integrated.