Conference Bridge Integration Guide
To create incidents with Xurrent IMR that have a Generic Conference Bridge added to it as a part of the Comms:
- Go to Teams on Xurrent IMR and click on team you want to add the Conference Bridge to.
- Next, go to Services and click on the relevant Service.
- Go to Outgoing Integrations and then Add New Outgoing Integration. Give it a name and select the application Generic Conference Bridge from the dropdown menu and click Save.
- Go to Configure under your Outgoing Integrations.
- Add the Title of the Conference Bridge and the Description for which the user would be able to use the Conference bridge. ( Details about the VOIP or Conference Bridge Number. )
- Click on Integrate Conference Bridge to complete the Integration.
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