Anodot allows you to detect and group anomalies across silos to help you find and fix business incidents in real time.

What can Xurrent IMR do for Anodot users?

With Anodot's Integration, Xurrent IMR sends new Anodot alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Xurrent IMR provides your NOC, SRE and application engineers with detailed context around the Anodot alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever Anodot triggers an alert based on a predefined condition, Xurrent IMR will create an incident. When that condition goes back to normal levels, Xurrent IMR will auto-resolve the incident.

You can also use Alert Rules to custom route specific Anodot alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Anodot with Xurrent IMR, complete the following steps:

In Xurrent IMR:

1. To add a new Anodot integration, go to Teams on Xurrent IMR and click on the team you want to add the integration to.
2. Next, go to Services and click on the relevant Service.
3. Go to Integrations and then Add New Integration. Give it a name and select the application Anodot from the dropdown menu.
4. Go to Configure under your integrations and copy the Webhook URL generated.

In Anodot:

1. Log in to Anodot, and create a webhook recipient instance from the main Anodot page.
2. From the Navigation Panel, click INTEGRATIONS > Channels.
3. In the top right corner, click + New Channel, and select Webhook.

1. In the New Webhook Channel dialog, enter an Anodot Channel Name which defines the Xurrent IMR webhook.
2. Under URL, paste the previously copied Xurrent IMR webhook URL.
3. Choose a Time Zone. The alert information in the webhook will be based on this time zone.
4. Proceed by checking the Webhook channel, if successful, go ahead and Create the Channel.
   

1. Anodot is now integrated with Xurrent IMR!