Insights & updates from our experts
Recently, we made several improvements to copying Xurrent fields to the clipboard. Much of the Xurrent records are clickable and users can now choose whether they want to copy the text of such a reference or the link. But even when copying a link to send to a colleague within Xurrent, for example, it helps these colleagues if they have more context. That is why, when copying a link to the clipboard as in the example below, this context is added to that link.

It depends on the application in which that link is posted whether that context is displayed or not. If the application makes use of a plain text editor, only the link itself is shown after pasting it. In Xurrent, the links display as in the examples below.

This way, it is immediately clear to which record and record type the link points to.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.







.webp)
%20(1).webp)



.webp)














