Efficient Stakeholder Communication
All incident details communicated to stakeholders quickly and efficiently.
/XURRENT
IT Operations
End-to-end IT Operations: Boost Security & Minimize Downtime Efficiently.
IT Operations teams wage a constant battle to ensure uptime and high performance. Xurrent is the workflow platform for operations and product development teams; automate incident management, easily integrate your monitoring, communicate and provide visibility across teams and customers, and incorporate learning for next time. Dramatically improve MTTA, MTTR along with internal team and customer satisfaction.
/ Centralized, Integrated Platform
Manage incidents from a single, centralized platform that communicates with all stakeholders: internal teams, employees, vendors and clients.
/ Flexible Escalations
Maintain escalation workflows for incidents — route to a known individual or any party in the team.
/ Improved Visibility
StatusCast public and private status pages offer immediate updates on service quality.
/ Incident Tracking & Alerting
Embedded alerting and incident management help ensure high availability and minimize downtime.
Challenges Solved
Repeatable Playbook
Set up custom workflows to manage various incidents before they occur – improves response quality promotes an environment of constant improvement.
Post-Incident Management
Track all incident-related actions and follow-ups in a single location, assuring post-incident actions executed in a timely manner.
How It Works
Integrate seamlessly with existing infrastructure, providing a unified platform to manage all aspects of IT operations. From incident and change management to asset and configuration management, our solutions are designed to enhance visibility, control, and efficiency. Proactively manage IT operations through automated workflows, real-time monitoring, and advanced analytics.
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StatusCast StatusPages
TGet Real-time Updates on Operational Status Stay up-to-date on service availability, performance issues, and planned maintenance.