/XURRENT
Optimize IT Operations for a Unified, Productive Enterprise
Xurrent IT Operations delivers complete visibility and control, empowering your teams to streamline processes, improve service reliability, and enhance operational efficiency across the enterprise.
End-to-end IT Operations: Boost Security & Minimize Downtime Efficiently
IT Operations teams wage a constant battle to ensure uptime and high performance. Xurrent is the workflow platform for operations and product development teams; automate incident management, easily integrate your monitoring, communicate and provide visibility across teams and customers, and incorporate learning for next time. Dramatically improve MTTA, MTTR along with internal team and customer satisfaction.
/ Centralized, Integrated Platform
Manage incidents from a single, centralized platform that communicates with all stakeholders: internal teams, employees, vendors, and clients.
/ Flexible Escalations
Maintain escalation workflows for incidents — route to a known individual or any party in the team.
/ Improved Visibility
StatusCast public and private status pages offer immediate updates on service quality.
/ Incident Tracking & Alerting
Embedded alerting and incident management help ensure high availability and minimize downtime.
IT Manager – Healthcare and Biotech
“Since the implementation of our new Service Management system, Xurrent, several months ago we have already experienced significant benefits that have had a positive impact on our operational efficiency and service quality.”
End-to-End IT Operations Optimization for Seamless Efficiency
Xurrent IT Operations provides comprehensive support for all essential IT operations processes, enabling your organization to streamline workflows, enhance control, and optimize performance.
Incident Management
Quickly identify and resolve IT disruptions with automated ticketing, prioritization, and real-time tracking.
Problem Management
Proactively identify and address root causes to prevent recurring IT issues, ensuring long-term stability.
Change Management
Seamlessly manage IT changes with built-in approval workflows, risk assessments, and implementation tracking to minimize disruption.
Asset & Configuration Management
Gain full visibility into your IT assets and configurations, enabling better decision-making and control.
Advanced Analytics
Drive data-informed decisions with in-depth analytics to optimize performance and identify operational efficiencies.
How Xurrent IT Ops Works
Seamlessly integrate with your existing infrastructure to manage all IT operations on a unified platform. From incident and change management to asset and configuration tracking, our solution enhances visibility, control, and efficiency. Proactively manage IT with automated workflows and advanced analytics to optimize performance, improve decision-making, and ensure operational efficiency.
Value-Driven Outcomes for Your IT Organization
Faster Issue Resolution
Resolve IT disruptions quickly with real-time insights and automated workflows across teams.
Improved Operational Efficiency
Streamline processes and reduce manual interventions, maximizing IT productivity and efficiency.
Enhanced Service Reliability
Proactively monitor IT systems to prevent downtime and improve overall service performance.
Stronger IT-Business Alignment
Ensure IT operations support broader business goals with measurable results and outcomes.
Scalable IT Infrastructure
Grow your IT environment with confidence, supported by a flexible platform built for scale.
Increased Employee Productivity
Empower your teams with streamlined tools, intelligent automation, and better visibility to drive performance.
Head of Application Management Team – Banking
“State of the art technology is in the background of the product. All ITIL processes are available out of the box. The most important for us is excellent Configuration Management because it helps us to fulfill some regulatory requests.”
Built-In AI for Unbridled Productivity
Unlock your teams productivity potential with AI-driven ticket summarization, auto-classification, knowledge article creation, no-code automations, and more – all included at no extra cost.