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/XURRENT

Optimize IT Operations for a Unified, Productive Enterprise

Xurrent IT Operations delivers complete visibility and control, empowering your teams to streamline processes, improve service reliability, and enhance operational efficiency across the enterprise.

End-to-end IT Operations: Boost Security & Minimize Downtime Efficiently

IT Operations teams wage a constant battle to ensure uptime and high performance. Xurrent is the workflow platform for operations and product development teams; automate incident management, easily integrate your monitoring, communicate and provide visibility across teams and customers, and incorporate learning for next time. Dramatically improve MTTA, MTTR along with internal team and customer satisfaction.

/ Centralized, Integrated Platform

Manage incidents from a single, centralized platform that communicates with all stakeholders: internal teams, employees, vendors, and clients.

/ Flexible Escalations

Maintain escalation workflows for incidents — route to a known individual or any party in the team.

/ Improved Visibility

StatusCast public and private status pages offer immediate updates on service quality.

/ Incident Tracking & Alerting

Embedded alerting and incident management help ensure high availability and minimize downtime.

End-to-End IT Operations Optimization for Seamless Efficiency

Xurrent IT Operations provides comprehensive support for all essential IT operations processes, enabling your organization to streamline workflows, enhance control, and optimize performance.

Incident Management

Quickly identify and resolve IT disruptions with automated ticketing, prioritization, and real-time tracking.

Problem Management

Proactively identify and address root causes to prevent recurring IT issues, ensuring long-term stability.

Change Management

Seamlessly manage IT changes with built-in approval workflows, risk assessments, and implementation tracking to minimize disruption.

Asset & Configuration Management

Gain full visibility into your IT assets and configurations, enabling better decision-making and control.

Advanced Analytics

Drive data-informed decisions with in-depth analytics to optimize performance and identify operational efficiencies.

Value-Driven Outcomes for Your IT Organization

Faster Issue Resolution

Resolve IT disruptions quickly with real-time insights and automated workflows across teams.

Improved Operational Efficiency

Streamline processes and reduce manual interventions, maximizing IT productivity and efficiency.

Enhanced Service Reliability

Proactively monitor IT systems to prevent downtime and improve overall service performance.

Stronger IT-Business Alignment

Ensure IT operations support broader business goals with measurable results and outcomes.

Scalable IT Infrastructure

Grow your IT environment with confidence, supported by a flexible platform built for scale.

Increased Employee Productivity

Empower your teams with streamlined tools, intelligent automation, and better visibility to drive performance.

Built-In AI for Unbridled Productivity

Unlock your teams productivity potential with AI-driven ticket summarization, auto-classification, knowledge article creation, no-code automations, and more – all included at no extra cost.