xurrent features

Change Management

Simplify complex processes and ensure efficiency and consistency through customizable templates, intuitive workflows, and automated notifications.

A Xurrent feature screenshot showing a change management process

Change Management

Intuitive Change Management Through Customizable Processes

Reduce risk and accelerate IT changes with AI-powered automation and customizable workflows. Xurrent enables seamless approval processes, real-time impact analysis, and automated compliance tracking—ensuring smooth, controlled change implementation without disrupting operations.

Change Management

Intuitive Change Management Through Customizable Processes

Reduce risk and accelerate IT changes with AI-powered automation and customizable workflows. Xurrent enables seamless approval processes, real-time impact analysis, and automated compliance tracking—ensuring smooth, controlled change implementation without disrupting operations.

A screen shot of the select a change template for change management ITOM

Customizable Change Templates

Create and refine task templates for change processes, ensuring comprehensive and adaptable workflows for various scenarios.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A computer screen with a calendar on it

Intuitive Drag-and-Drop Interface

Easily adjust task durations, dependencies, and start times with a user-friendly interface for optimized implementation planning.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A screen shot of a change management notification with alert boxes

Automated Approval Process

Generate customizable change summaries as PDF attachments, facilitating easy review and approval via mobile notifications.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A screenshot of a xurrent change management settings with a number of items with issues

Recurring Change Management

Set up automated recurring tasks for regular maintenance, ensuring critical periodic activities are never overlooked.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

A screenshot of a xurrent change management dashboard with the date of the change

Integration with Change Calendar

Check for potential scheduling conflicts with other planned changes, minimizing disruptions and optimizing resource allocation.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

Xurrent ITSM is designed to provide comprehensive support for all ITIL v4 practices, helping your organization adopt industry-leading standards while optimizing IT service delivery.

The momentum leader badge for spring 205

A white badge with the words, easier to do business with mid - market

A white sign that says users love us

A white and pink badge with the words high performer enterprise

A high performer badge with the words high performer on it

A sign that says usm certified tool

The best customer support badge for software advice

ITIL Award Badge

Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.

South Africa

OptiNet Selects Xurrent as the Preferred Cloud Platform for ITSM

The Netherlands

A Leading Dutch ICT Provider Steps Into the Future of ITSM with AI

The Netherlands

Raet Transforms ITSM and Elevates Customer Satisfaction with Xurrent

OUTCOMES

The Benefits of

Change Management

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Increased Operational Efficiency

Streamline change processes with pre-defined templates, reducing time spent on repetitive tasks and minimizing overlooked steps.

Enhanced Risk Management

Incorporate risk and impact analysis tasks into workflows, enabling informed decision-making and reducing implementation failures.

Improved Stakeholder Communication

Keep all parties informed through automated notifications, ensuring transparency throughout the change management process.

Simplified Compliance and Auditing

Maintain detailed records of approvals and change summaries, facilitating easy access for future reference and auditing purposes.

Seamless Task Completion Tracking

Automatically update linked requests and problems upon change completion, ensuring all stakeholders are notified of task fulfillment.

AI That Works as Hard as You Do—at No Extra Cost

Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.

And the best part? It’s all included—no extra fees, no hidden costs.

A graphic in xurrent purple and yellow showing a shield with the words AI