Quantify, visualize and act on customer satisfaction
Turn feedback into action with AI-powered sentiment analysis. Xurrent automatically collects, categorizes, and visualizes customer feedbackโhelping IT teams proactively improve service quality and enhance user experiences.
Quantify, visualize and act on customer satisfaction
Turn feedback into action with AI-powered sentiment analysis. Xurrent automatically collects, categorizes, and visualizes customer feedbackโhelping IT teams proactively improve service quality and enhance user experiences.

Satisfaction tracking

Feedback reporting





The Peopleโs Choice for Service Management
Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.
The Benefits of
Customer Feedback
Xurrentโs features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.
AI That Works as Hard as You Doโat No Extra Cost
Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrentโs AI does the heavy liftingโso your team can focus on high-impact work, not manual tasks.
And the best part? Itโs all includedโno extra fees, no hidden costs.