Analyst Report

Xurrent Named a Leader and Fast Mover in the GigaOm Radar Report for Information Technology Service Management (ITSM)

Positioned in the Innovation/Platform Play quadrant for deep ITIL 4 certification, unified ITSM + ESM, and a cloud-native platform built for modern service delivery.

Inside the Report

The GigaOm Radar Report for Information Technology Service Management (ITSM) evaluates 21 ITIL-certified ITSM solutions against key features, emerging features, and business criteria. The report provides IT and executive leaders with an independent framework for comparing platforms, assessing everything from Agile ITSM and self-service capabilities, to ITSM infrastructure, enterprise service management, and scalability. GigaOm Radar reports also project each solution's expected evolution over the coming 12 to 18 months.