Blog
Insights & updates from our experts
.webp)
BUILD INTEGRATIONS FAST
Achieving AI ROI requires iPaaS
Your AI agents can only act on the systems they're connected to. Without a real integration platform, they're disconnected and advisory. Xurrent iPaaS solves that problem.
Built in-house. Included in every subscription. Purpose-built for ITxM and the agentic AI era.
The AI ROI crisis, by the numbers
75%
of enterprises fail to achieve meaningful AI ROI.
IBM, May 2025
6Ă—
higher failure rate when AI is bolted-on.
Harvard Business Review, March 2026
$300B
in enterprise AI spending this year. Most of it not delivering ROI.
Gartner, 2026
The Xurrent iPaaS
One platform. Every integration. Included.
Built into the platform. Not a separate product. Not a third-party license. Included in every subscription.
Solutions
Pre-built. Production-ready.
Install from the App Store. Works immediately. Tune as needed.
Connectors
Open. Composable.
Building blocks for any integration you need. Modify existing connectors to meet your needs.
Workflows
Automated. Native.
Multi-step automation across every system you run, triggered by the events that matter.
Purpose-built for ITxM
Built to enable ServiceOps.
‍Bridging silos.
Xurrent iPaaS natively understands incidents, change requests, service catalogs, and CMDB records. Generic iPaaS platforms treat them as generic data. That difference shows up every time an AI agent needs to act across tool and team silos.
What this looks like in practice
Real workflows. Real systems. Built inside Xurrent.
Critical incident response
Datadog
CMDB
Slack
Sera AI
Datadog alert fires. CMDB enriched. Slack notified. Incident opened. On-call paged. Sera AI investigation running. All before the first responder joins the call.
Employee onboarding
HR ticket
Okta
Assets
Slack
HR submits a new-hire ticket. Okta provisioned, laptop assigned, calendar scheduled, Slack welcome. All from a single record.
Change execution
Change request
ITOM
Verification
Change request flows to ITOM for execution. Completion confirmed back in the record. No manual reconciliation.
Solutions
Ready on day one.
Pre-built integrations between Xurrent and the systems your business already runs on. Install from the App Store and they work right away. They are also starting points: tune them to fit your own workflows, because no integration is ever one-size-fits-all.
Connectors
Connect any system.
Open building blocks that connect any API-enabled system to Xurrent. Modify existing Connectors or build new ones from scratch. Every company's integration needs are different, and Connectors are designed for exactly that reality.
Workflows
Orchestrate anything.
Multi-step automation engine that chains events across systems. Trigger on incidents, tickets, approvals, or any event your business cares about. Build sophisticated cross-system orchestration without writing infrastructure code.
Data transformation and mapping
Make any data fit.
Visual field mapping between systems. Translate schemas, transform formats, normalize data across sources. What used to require a developer now takes minutes. No code required.
Low-code canvas
Assemble integrations visually.
Drag-and-drop integration builder where every component is a ready-made building block. Auth, retry logic, and error handling are all built in. You build the integration, not the infrastructure.
Why the rest of the market is stuck
Three patterns. Bad outcomes.
Every company's integration needs are unique. None of these patterns account for that.
Rented iPaaS
Workato or MuleSoft under someone else's brand. Two vendors. Two roadmaps. Two pricing layers. Integration that lives next to the platform instead of inside it.
Walled-garden iPaaS
Built, then sold separately. Pay for ITSM, then pay again to make it useful.
One-size-fits-all integrations
Pre-built, with someone else's business logic locked in. Customizing means writing code. Building new means starting over. Pre-built isn't built for you.
Xurrent solved the problem.
Built in-house, designed for ITxM, included in the platform. Customers start from pre-built Solutions and tune them to fit their own workflows.
How Xurrent iPaaS compareS
One column stands apart.
iPaaS
RENTED iPaaS
Ivanti · SysAid · BMC
Walled-garden iPaaS
ServiceNow · TeamDynamix
One-size-fits-all
JSM · Freshservice · Halo
Cost Model
Included in subscription
Separately licensed
Additional Cost
Varies
Built for ITxM
Yes, native
No, retrofitted
Partially
Maybe, but rigid
Vendor relationships
One
Two
One
One
Time to first integration
Days
Weeks to months
Days
Months
AI Agent reach
Native
Through translation layer
Native
Some
Stop letting integration kill your AI ROI.
If your AI depends on integrations you don't control, there's a better way.