Webinars

Xurrent Webinars

Join us online and in-person to dive into the world of Xurrent and ITSM at large

May 28, 2026 8:30

Live Zoom Webinar

One Platform. Every Stage of Your AI Journey

With the power of Sera AI, Xurrent is the only ITSM platform built to meet you exactly where you are in your AI journey — and get you where you want to be

Mar 3, 2026 10:00

Webinar : Recorded Session

Your "Pager" Is Lying to You: Fixing On-Call, Alerts, and MTTR for Real

Two practicing SREs talk about what's wrong with modern incident response in this live session. They talk about alert noise, brittle routing rules, disconnected tools, and on-call schedules that fall apart as soon as someone leaves the team.

All Webinars

May 28, 2026 8:30

One Platform. Every Stage of Your AI Journey

With the power of Sera AI, Xurrent is the only ITSM platform built to meet you exactly where you are in your AI journey — and get you where you want to be

Mar 3, 2026 10:00

Your "Pager" Is Lying to You: Fixing On-Call, Alerts, and MTTR for Real

Two practicing SREs talk about what's wrong with modern incident response in this live session. They talk about alert noise, brittle routing rules, disconnected tools, and on-call schedules that fall apart as soon as someone leaves the team.

Dec 9, 2025 9:00

From Alert Overload to Action: Master Incident Management with Xurrent IMR

When every alert feels urgent, your team deserves more than firefighting. Xurrent Incident Management & Response (IMR) helps you breathe again

Oct 16, 2025 9:00

Turning Incidents Into Opportunity: Driving Real Change After the Fire Drill

In this webinar, we will walk through a modern incident management workflow using Xurrent and Zenduty.

Sep 3, 2025 9:00

The ESM Playbook: Delivering Impact and Reducing Friction

In this session, we will share what we have learned from using Xurrent to support our own internal operations, and how that experience has shaped our view of what truly works when rolling out ESM across an organization.

Sep 2, 2025 9:30

Introducing Sera: The Always-On AI Powering the Future of Service Management

Join us for the unveiling of Sera, Xurrent’s omnipresent AI that acts as your silent co-pilot, tirelessly orchestrating, predicting, and optimizing service outcomes across your entire enterprise.

Jul 17, 2025 9:00

Modernizing the Service Desk: Strategies for a Frictionless Experience

In this session, we'll cover the shift toward automation and intelligent triage, the importance of real-time collaboration across IT functions, and how integrating service data across platforms can reduce friction and improve outcomes.

May 21, 2025 3:00

BYOK, Compliance, and Trust: Managing Security in the Modern Service Stack

BYOK, Compliance, and Trust: Managing Security in the Modern Service Stack

AI in Service Management - Best Practices & Live Applications

In our inaugural Service Management Unlocked webinar, Xurrent’s VP of AI & Integrations, Scott Hutchins, will be taking an in-depth look at all things AI in service management.

The Leadership Guide to De-risking and Securing AI Projects

Check out our Service Management Unlocked series on-demand session discussing how to de-risk and secure AI projects to drive rapid innovation in your organization.

Introducing ITxM: Positioning IT at the Center of the Digital Organization

Join us as we discuss positioning at the center of digital organization and transformation. Learn how leaders and experts are preventing future incidents and improving outcomes with AI.

The Fundamentals of a Great Service Management Solution

Sign up today and transform your IT organization with our actionable steps oriented Service Management Unlocked (SMU) webinar.

What’s Next in ITSM? Trends Shaping the Future of Service Management

In this session, we explored the key trends reshaping how service management is delivered and measured.