Introducing Sera: The Always-On AI Powering the Future of Service Management

About The Webinar

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Behind every request, every response, and every resolution, something extraordinary is happening.

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Join us for the unveiling of Sera, Xurrent’s omnipresent AI that acts as your silent co-pilot, tirelessly orchestrating, predicting, and optimizing service outcomes across your entire enterprise. Like an invisible conductor guiding a symphony, Sera ensures that every part of your IT and service operations moves in perfect harmony, even when you’re not watching.

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This is more than just a feature release. It marks the arrival of a new era where AI is no longer an add-on, but an integral part of the platform’s foundation. Discover how Xurrent has quietly evolved into a platform powered by real intelligence, always working in the background to deliver speed, precision, and power for users and businesses alike.

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What You’ll Learn:

• Meet Sera: Discover how Xurrent’s new AI identity brings together intelligent classification, virtual agents, automation, and real-time insights into a single, always-on force working for you.
• AI as a Silent Force Multiplier: See how Sera operates like a trusted guide, anticipating needs, removing friction, and accelerating outcomes without interrupting the flow of work.
• The Platform You Didn’t Know Was Already Smart: Recap the full breadth of Xurrent AI capabilities that have been quietly shaping a smarter service experience.
• The Future is Built In, Not Bolted On: Learn why Xurrent’s integrated approach to AI gives you compounding returns, from faster ticket resolution to happier customers and higher IT productivity.

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Who Is It For?

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This webinar is ideal for:

• IT leaders seeking smarter, AI-driven operations
• Service desk managers aiming to boost efficiency and resolution speed
• Digital transformation teams building intelligent, future-ready workflows
• Enterprise operations pros who want AI that integrates, not interrupts
• Anyone looking to unlock the full potential of Xurrent’s built-in intelligence

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If you're ready to move beyond manual processes, disconnected tools, and reactive support, and instead embrace an intelligent platform that works quietly in the background to optimize every interaction - this is for you.

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Ready to see Sera in action?
Register now to reserve your spot in this exclusive launch.

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