HDI Service & Support World 2026 - The Rise of ITxM
The Rise of ITxM: Join the Rebellion
The era of fragmented, siloed IT is coming to an end. In a galaxy of disconnected tickets and manual hand-offs, a new power is rising.
As HDI unites SupportWorld Live and Service Management World for the first time, Xurrent is leading the charge to bridge the gap between Support and Operations. Welcome to the ITxM Rebellion, where we trade reactive troubleshooting for proactive, AI-native ITxM (IT Service + Incident Management).
Do not spend your "May the 4th" just watching the movies. Spend it with Xurrent at HDI and learn how to strike back against legacy software.
The Mission: Experience ITxM in Action
Traditional silos between the service desk and ITOps are the true villains of the modern enterprise, leading to longer downtimes and frustrated employees. But the resistance is growing.
Visit us at Booth 418 to witness the evolution. We are not just talking about the future of IT; we are giving you the blueprints to build it. See how Xurrent brings ITSM and Incident Management into a single, seamless flow.
Why Join the Rebellion?
- Dismantle Information Silos: Connect frontline support with deep technical operations. Our ITxM approach integrates over 150 observability tools directly into your workflow to eliminate the manual hand-offs that slow down your response to a critical threat.
- Harness AI-Native Support: Stop wrestling with bolted-on AI. Experience Sera AI, built into our core to automate manual tasks, clean up knowledge bases, and resolve incidents 60% faster.
- Drive Experience-Centric Outcomes: Move beyond simple uptime. Learn to track what matters most with flexible SLA and XLA calculations that measure true employee satisfaction and business impact across the galaxy.
- Achieve Measurable ROI: Shift from fixing things to driving business value with real-time analytics that have delivered a 195% ROI for global enterprises.
- Consult the Council: Sit down with our solution architects to discuss your specific ITSM challenges and leave with a clear roadmap for your digital transformation.
Ready to Bring Balance to Your IT Force?
The battle against complexity does not have to wait until you are back from Vegas. Lock in your coordinates with the Xurrent team today and see how ITxM can redefine your service desk.