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Insights and Updates: Navigating the Future of Service Management
Change Management
Insights and Updates: Navigating the Future of Service Management

May 8, 2025
Breaking the Doom Loop: How Zenduty and Xurrent are transforming Incident Management
Transform incident management from reactive firefighting to a continuous improvement cycle with Zenduty and Xurrent's Virtuous Cycle approach—reducing disruptions and building IT resilience.
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Artificial Intelligence
Automation
Change Management
Incident Management
Problem Management

April 23, 2025
7 best practices for managing your IT Service Desk
Struggling with IT support? These 7 service desk tips will change how you work — fast.
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Service Level Agreements
Artificial Intelligence
Automation
Change Management
Configuration Management

February 27, 2025
The Future of IT Operations Management: Why Xurrent Acquired Zenduty
Xurrent has acquired Zenduty to lead the future of IT Operations Management. Read the blog post to find out more.
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Incident Management
Artificial Intelligence
Automation
Change Management
Cloud Computing

February 13, 2025
Why 81% of companies experience recurring IT failures (and how to prevent them with ITxM)
Discover how ITxM unifies ITSM, ITOM, and ITIM to break the incident management doom loop. Learn how modern IT teams are evolving to serve digital enterprises and prevent costly downtime through unified service management.
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Incident Management
Artificial Intelligence
Automation
Change Management
Enterprise