Product Update

Add Tasks to Workflows Dynamically

Patrick Bakker
2022-03-14
1 Min Read

It is now possible to add tasks to a workflow dynamically, using automation rules.ย  This provides organizations with even more flexibility in deciding which tasks should be part of a workflow under different conditions.

As an example, a simple UI extension has been added to the workflow template โ€˜Prepare services for new employeeโ€™ to indicate in which team the new employee will be working.ย  New employees that will be part of the End-User Support team in Houston should be provided with an external hard disk.ย  The following automation rule example takes care of this:

Add task to work flow automation rule

As soon as the task โ€˜Prepare new PCโ€™ is assigned and if the selected team was โ€˜End-User Support, Houstonโ€™, the new task โ€˜Provide external hard disk drive to userโ€™ is added to the existing tasks in the workflow.ย  Subsequently the task โ€˜Prepare new PCโ€™ is set as predecessor of this new task.

Task added to workflow