Everything You Need for Modern On-Call Operations
Xurrent IMR simplifies on-call life for modern engineering teams. AI helps you create fair, balanced schedules in seconds while smart escalation policies ensure alerts always reach the right person. Context-aware routing, calendar sync, and flexible overrides keep teams aligned without burnout. Whether you manage one team or multiple time zones, Xurrent IMR ensures coverage is seamless, predictable, and human.
Simplified On-Call Scheduling with AI
Why wrestle with complex scheduling tools? Just talk with AI Incident Management to optimize coverage, reduce manual work, and ensure seamless shift management across distributed teams.
Smart Escalation Policies
Design escalation rules that work even when an incident fires. Customize layers, assign priorities, and apply overrides instantly so critical alerts always reach the right engineer at the right time.
Context-Aware Alert Routing
Define conditional routing rules based on alert content, payload, source, time, or service to send incidents directly to the right team tier. Route alerts intelligently using service and severity-based rules for faster response and reduced noise.
Seamless Calendar and Collaboration Sync
Sync schedules directly with Google Calendar or Outlook and keep visibility across shifts. Add responders to an incident in one click to loop in subject-matter experts and speed up triage.
Everything Else That Makes On-Call Smoother
On-call should feel calm, not chaotic. Xurrent IMR delivers smart notifications, redundant alerting, and full customization through APIs and integrations. Collaboration tools bring teams together instantly, while detailed audit trails maintain accountability and compliance. Every alert, action, and escalation is tracked and optimized for reliability.
Seamlessly Integrate With Your Existing Stack
Xurrent IMR sits at the center of your incident response workflow, connecting monitoring, communication, and ticketing tools you already use. Real-time bi-directional sync ensures everyone has the latest information, whether they're in Slack, Jira, or the Xurrent IMR dashboard. Set up in minutes with pre-built integrations and webhooks.