Everything You Need for Actionable, Intelligent Alerting
Xurrent IMR turns scattered alerts into clear, actionable insights. It filters noise, correlates signals, and routes only what matters to the right responder across any channel. Your teams stay focused on real issues instead of digging through duplicates or false positives. With instant context and automated routing, engineers respond faster, escalation chains stay clear, and incident resolution becomes smoother and more predictable.
Alert Correlation
Xurrent IMR automatically detects and correlates related alerts across your monitoring and observability stack. Duplicates and false positives are filtered out, giving your engineers a single, clear incident view.
Multi-Channel Alert Delivery
Deliver critical alerts where your teams already work. Notifications are sent via phone, SMS, email, Slack, Microsoft Teams, or mobile push, ensuring complete coverage and zero missed incidents.
Live Call Routing
For high-severity incidents, Xurrent IMR enables direct voice escalation using Plivo or Vonage. Route calls to the on-call responder instantly, ensuring that critical issues are acknowledged by a human, not lost in a queue.
Alert Rules Engine
Gain full control over how alerts are processed. Create complex, conditional rules for incoming alerts based on payload, source, service, or time. Automatically route or suppress alerts and define how incidents should be generated, grouped, or prioritized.
Global Notification & Routing Policies
Ensure organization-wide consistency with Global Notification Rules. Define how, when, and where alerts should be delivered across all teams and services. Skip a channel, and Xurrent IMR applies smart defaults so nothing slips through the cracks.
Incident SLAs
Establish acknowledgment and resolution SLAs to keep every team aligned and accountable. Make response time metrics visible to engineers, managers, and stakeholders and build transparency into your reliability process.
Everything Else That Makes Alerting Reliable
Reliability means control and confidence. Xurrent IMR adds the tools to manage both. Schedule maintenance windows, snooze alerts, and detect recurring issues automatically. Mobile alerts keep your team responsive wherever they are, while global routing and service mapping make it easy to track dependencies and stay coordinated. Every alert is filtered, delivered, and documented with clarity to help teams stay calm and effective under pressure.
Seamlessly Integrate With Your Existing Stack
Xurrent IMR sits at the center of your incident response workflow, connecting monitoring, communication, and ticketing tools you already use. Real-time bi-directional sync ensures everyone has the latest information, whether they're in Slack, Jira, or the Xurrent IMR dashboard. Set up in minutes with pre-built integrations and webhooks.