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Discover how to transform chaotic 3 AM incident response fire drills into coordinated, automated workflows that resolve issues while your team sleeps peacefully.

Learn how combining ITSM, ESM, and incident response in one unified platform transforms organizational chaos into operational zen with faster resolutions.

Discover how connecting ITSM, incident response, and proactive communication transforms chaotic major incidents into coordinated responses that reduce resolution time by 30%.

Discover how real-time status page updates transform IT incidents from chaotic disruptions into trust-building opportunities that strengthen stakeholder relationships.

Explore Zenduty's AI-powered incident management platform that delivers 60% faster MTTR, automated postmortems, and intelligent scheduling for streamlined operations.

Explore the 6 key trends transforming ITSM in 2025, from AI-driven automation to modern UX design, as the market grows rapidly toward $25.83B by 2029.

Learn how NLP bridges human communication and technology in ITSM, enabling automated ticket routing, sentiment analysis, and smarter service management.

Transform incident management from reactive firefighting to a continuous improvement cycle with Zenduty and Xurrent's Virtuous Cycle approach—reducing disruptions and building IT resilience.

Flexible SLA calculations now available in Xurrent, allowing organizations to choose between customer-focused or team-focused service level measurements for more accurate performance tracking.

Struggling with IT support? These 7 service desk tips will change how you work — fast.

Discover the 10 critical areas where service management is evolving from 'good to great,' including AI automation, security, and user experience. Learn how Xurrent's modern platform transforms ITSM with concrete examples of innovation.

Discover why MSPs need to protect their business with modern ITSM solutions. Learn how Xurrent's platform helps reduce the 12% customer churn rate through AI automation, incident management, and customer satisfaction tracking.

Learn why C5 attestation matters for ITSM customers and how Xurrent's compliance enhances data protection, security controls, and regulatory alignment for organizations operating under EU data protection laws.

Incorporating AI and automation have reshaped how MSPs address repetitive tasks, reduce MTTR, and enhance customer satisfaction. Read more.

Xurrent has acquired Zenduty to lead the future of IT Operations Management. Read the blog post to find out more.

Discover how ITxM unifies ITSM, ITOM, and ITIM to break the incident management doom loop. Learn how modern IT teams are evolving to serve digital enterprises and prevent costly downtime through unified service management.

Discover how Xurrent is transforming ITSM with AI, cloud tech, and lightning-fast implementation. Learn about 100% uptime, 350ms page loads, and seamless enterprise service management.