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Explore Zenduty's AI-powered incident management platform that delivers 60% faster MTTR, automated postmortems, and intelligent scheduling for streamlined operations.

Explore the 6 key trends transforming ITSM in 2025, from AI-driven automation to modern UX design, as the market grows rapidly toward $25.83B by 2029.

Master ITIL Problem Management with our comprehensive guide covering proactive vs reactive approaches, the 7-step lifecycle, key roles, and software selection criteria.

Learn how NLP bridges human communication and technology in ITSM, enabling automated ticket routing, sentiment analysis, and smarter service management.

Learn how intelligent automation transforms IT service management beyond basic rule-based workflows to adaptive, learning systems.

Discover how ITxM unifies ITSM, ITOM, and ITIM to break the incident management doom loop. Learn how modern IT teams are evolving to serve digital enterprises and prevent costly downtime through unified service management.

Discover how Xurrent's secure AI-powered platform drives productivity across ITSM, ESM, and ITOM. Learn about key features including auto-classification, translations, and knowledge article creation.