The Zenduty Journey, AI-Native Response, and a New Host
Listen to a special throwback episode where new host Jim Hirschauer sits down with SRE veteran Vishwa. They dive deep into the origins of Zenduty, why observability tools often flood you with too much data, and why you can't use tooling to fix culture. A perfect start to Season 3.
Episodes
The Zenduty Journey, AI-Native Response, and a New Host
Reliability is about fixing things, not just resolving them. In this season premiere, we take a trip down memory lane with Vishwa to uncover the story behind Zenduty and how the "Incidentally Reliable" podcast began. Jim and Vishwa discuss the transition to Xurrent, the "needle in the haystack" problem in modern observability, and why culture—not just code—is the key to true reliability.
Once an SRE, always an SRE
In this episode, Sudarshan shares his experience leading high-performing SRE and infrastructure teams at Rippling, Twilio, Walmart, and Epsilon. He talks about reducing CI/CD costs by 60 percent, cutting on-call alerts by 65 percent, and the mindset required to build resilient systems.
CTRL + ALT + Scale: Building More Than Just Code
In this episode, Madhu Rawat (CTO, Xurrent) sits down with Sakshi — Co-founder and Head of Engineering at Kapstan, with leadership experience at Sumo Logic and UpGrad. They discuss the evolution of observability, building for scale, the role of AI in incident management, and what it means to lead engineering teams through change.
Meet the Veterans
Peek into their journey so far, manoeuvred nightmares, their war-room stories and opinions on the current state of the space.
Incidentally Reliable Blogs
The Definitive Guide to AI in Service & Operations
