One of Connect 24’s major keynotes, Unlocking Momentum: Navigating Enterprise Service Management with Xurrent, focuses on how companies can evolve their ITSM architecture into multi-tenant, cross-functional Enterprise Service Management (ESM). ESM, as exemplified by the Xurrent platform, connects all your departments in an efficient, streamlined structure that boosts overall productivity and service delivery. It’s truly […]
Category Archives: Service Management
•
Martijn Adams
The Xurrent MSP Blog Series: ITSMs and MSPs The Ideal Partnership
I’ve been helping companies implement IT service management for two decades. That includes architecting and implementing more than 200 ITSM installations worldwide. Thus the grey hair :). I have worked with the big (legacy) names but more than half of those have been with Xurrent. I have worked with organizations from every industry, and been […]
•
Luke Walker
Connect 24 Greatest Hits: Conference Highlights
Connect 24 has drawn to a close! We’ve had an incredible time meeting and getting to know the best minds in the ITSM industry, exploring what the future holds, and showing off the 4me platform. We’re sad to say goodbye to all of our new friends and connections, and to the city of Amsterdam! If […]
•
Patrick Bakker
Added Data Integrity Reports
Four new reports have been added to the ‘Data Integrity Reports’ section of the Settings console. This is where users can find out if there are any records that are related to other records that are no longer enabled or available. For reports related to users, this usually means that another member, manager, or assignee […]