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Carlyn Manly
Xurrent Recognized as a 2022 Gartner® Peer Insights™ Customers’ Choice

For the second year running, Xurrent has been recognized as a Customers’ Choice. Xurrent was named a Customers’ Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Tools (ITSM). Xurrent received excellent ratings from its customers who participated by submitting their reviews, of which the authenticity was subsequently verified by […]

Carlyn Manly
Xurrent Unified Service Management (USM) Certified

We are proud to announce that Xurrent has been awarded the official USM compatibility certificate. It was found to be fully compatible with the USM requirements for a modern enterprise service management (ESM) tool. A sustainable approach to ESM with the USM methodUnified Service Management (USM) is a universal methodical approach to service management. It […]

Carlyn Manly
Xurrent Removes the Barriers Between Service Management and Software Development

With the latest SCRUM functionalities, Xurrent now fully supports agile software development on one unified platform. Software development teams no longer need other tools to plan, track and manage their agile software development projects. With everything available on one platform, Xurrent removes the barriers between service management and software development and streamlines your organization around […]

Carlyn Manly
Xurrent Available in the Cloud for Swiss Regions

Xurrent is now available to enterprises that need to follow strict compliance to ensure that their data does not leave Switzerland’s legal jurisdiction. By relying on Amazon Web Services (AWS), Xurrent can store and process all customer data in the processing region of choice. Xurrent customers stay in compliance with industry and government requirements while […]

Carlyn Manly
Xurrent Recognized as a 2023 Gartner® Peer Insights™ Customers’ Choice

We are proud to announce that for the third year running, Xurrent® has been recognized by its Peers as a Customers’ Choice. Xurrent was named a Customers’ Choice in the 2023 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Platforms. Read the full press release here. Gartner defines IT service management (ITSM) platforms […]

Carlyn Manly
Xurrent Announces Strategic Growth Investment by PSG 

Today at the Xurrent Connect 2023 event, Xurrent announced a strategic growth investment led by PSG, a leading growth equity firm partnering with software and technology-enabled services companies to help accelerate their growth. Additionally, the company announced the appointment of Kevin McGibben, an experienced leader of SaaS-based IT infrastructure businesses, as CEO and Chairman, and […]

Eric Zwierzynski
4me Nexthink Connector Boosts User Experience

Cooperation between 4me and Nexthink has resulted in a standard integration with end-user experience platform Nexthink.  With this integration 4me is adding a greater understanding of employee sentiment and even faster problem-solving ability to 4me’s enterprise service management application. Capabilities The 4me Nexthink Connector provides organizations that use 4me as well as the Nexthink solution […]

Eric Zwierzynski
4me for Enterprise Service Management at Vitality

4me, and its UK partner Revo 4me Services, is now providing Enterprise Service Management (ESM) in the cloud to leading health insurer VitalityHealth. The 4me service integrates with multiple IT suppliers and service providers within Vitality, and systems provided from their parent company, Discovery.  4me’s unique Service Integration and Management (SIAM) capabilities enable Vitality to […]

Eric Zwierzynski
4me Announces SailPoint Integration

4me announces a new integration between its cloud-based IT service management (ITSM) solution and the identity and access management (IAM) system of SailPoint.  This new integration product is called the 4me SailPoint Connector.  It provides a real-time integration between 4me’s workflow capabilities and SailPoint’s application access provisioning functionality. Organizations that already use both solutions, or are looking […]