The new pricing structure that was unveiled during last week’s 4me Connect 2020 event includes one plan that is completely free. This Freemium plan makes it possible for a support organization to set up a self service portal for the people they support. This portal can be branded so that it adheres to the corporate […]
Category Archives: Outsourcing
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Martijn Adams
4me Recognized as Rising Star in 2020 ISG Report
In a recent research report Information Services Group (ISG), a leading analyst firm, names 4me as the rising star in Service Integration and Management (SIAM), also known as multi-provider management or multi-sourcing. The report focuses on the German market, a market that from a tooling perspective is similar in maturity to other European markets such as […]
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Cor Winkler Prins
Responsible People No Longer Visible for External Customers
When a customer has linked its 4me account with the 4me account of an external provider, and the provider has registered an SLA for the customer, then the customer is able to see the service of the provider’s SLA. In the past, when the customer would open this service record, for example by selecting it […]
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Cor Winkler Prins
4me and Service-Flow Announce Partnership
Earlier today, at 4me Connect 2018, Service-Flow and 4me announced that 4me is now fully compatible with Service-Flow’s ONEiO SaaS integration hub. This maximizes the number of managed service providers that 4me customers are able to link up with.