A brand new tool for creating UI extensions is now available for account designers and administrators in 4me. It is a visual ‘what you see is what you get (wysiwyg)’ designer, in which fields and sections can be easily created, added, moved, or removed. This is now the default way to create new UI extensions. […]
Category Archives: Customization
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Patrick Bakker
Share Personal Views
It is now possible for team managers and coordinators to share personal views with their team members. Using a shared view ensures that all team members work in a uniform way. When creating or editing a personal view, team managers can now select with which of the teams they manage they want to share that […]
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Patrick Bakker
Options for Problem and Release Management
In the 4me Development Update of two weeks ago, 4me Case Management was announced. By enabling one single option in the Account Settings, an account owner can simplify the use of 4me by removing fields and settings that may not be relevant to users of that account. Two new options have now been introduced with […]
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Patrick Bakker
Configure Supported Languages for Self Service
Using translations and auto-translate, 4me can be used by users who speak different languages, whether they work in the same organization or not. Notes can be automatically translated into the preferred language of the user, of which 52 are supported. The user interface element translations are maintained by multiple translators in 15 languages. And using […]