Category Archives: Cloud Computing
Relate SSO Configurations to Organizations
Xurrent® can be configured to use an organization’s existing identity provider (such as Active Directory, Microsoft Azure, OneLogin, etc.) instead of Xurrent’s own authentication mechanism to determine whether a user should be able to access Xurrent. This is known as Single Sign-On (SSO). It is even possible to configure different SSO configurations for different external […]
The Xurrent MSP Blog Series: ITSMs and MSPs The Ideal Partnership
I’ve been helping companies implement IT service management for two decades. That includes architecting and implementing more than 200 ITSM installations worldwide. Thus the grey hair :). I have worked with the big (legacy) names but more than half of those have been with Xurrent. I have worked with organizations from every industry, and been […]
99.996%
Looking back at 2014, we can only conclude that it was another stellar year for the 4me service. One vital accomplishment was last year’s overall availability of 99.996%. There were 3 short outages with a total outage duration of 20 minutes. This highlights the resilience and self-healing ability of the service’s infrastructure. Also impressive are […]
99.998%
The past year has been amazing for 4me. Several more large multinationals have started to use the service, many features were added, and the overall availability for 2015 was 99.998%. The outages were limited to two 5-minutes periods (source: Pingdom), thanks to the resilience of 4me’s infrastructure. The small number of outages, despite the fact […]
100%
copy/paste images in notes. The two major additions to the service were advanced Time Tracking and Knowledge Management. None of these releases caused a service outage, which underscores the quality of the change management process that is in place for 4me. As always, the availability of the service was measured independently by Pingdom, which determined […]
100% Availability
It is that time of year when we look back at the previous 12 months. Obviously, a major milestone has been the name change to 4me. But let’s focus here on the availability of the service, as well as the enhancements that have been delivered. Those are, after all, what our customers value most.
Support for IPv6
4me’s support for IPv6 (Internet Protocol version 6) is now fully enabled in the QA and production environments. There are various advantages to IPv6. The most important advantages for 4me customers are: Enhanced security features (IPSec) are built into the protocol. Due to more efficient routing and packet processing, and the elimination of NAT devices, […]
Meeting Germany’s Data Protection Requirements
As a SaaS provider with users around the globe, privacy and security get the highest priority with every release. Earlier this month we announced the Safe Harbor certification of the 4me service to meet the requirements of the European Union’s Directive on Data Protection as well as the Swiss Federal Act on Data Protection. Germany, […]
4me Now Official G-Cloud 12 Supplier
4me is delighted to announce its successful supplier application to the UK Government’s G-Cloud 12 framework for software. From September 28th 2020, 4me is available to UK public sector organizations through the Digital Marketplace. G-Cloud is an initiative which the UK Government began several years ago, to provide the public sector with a dedicated procurement […]