In accounts where the ‘Agile’ option is enabled in the account settings, specialists are able to define and use agile boards, along with product backlogs and Scrum. Those agile boards consist of a number of columns which can be configured for automated action, to be executed when an assignment is placed in that column. A […]
Category Archives: Agile
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Gertje Bosma
4me Is SERVIEW CERTIFIED for Agile Product Development
We are happy to announce that 4me has been awarded another SERVIEW CERTIFIEDTOOL certification, this time in the Agile Product Development category. With this seal of approval, SERVIEW confirms that 4me fully supports agile SCRUM product development. 4me’s complete service management platform delivers a unique, fully integrated solution. From an end user self-service request to […]
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Patrick Bakker
Agile Board Column Available in Inbox
People from organizations that work with agile boards often also use the Inbox to know which assignments they should be working on. Since it was made possible to create personal views and defining those as the default view, many specialists created a personal Inbox, in which all assignments are ordered in a way that makes […]
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Patrick Bakker
Agile Board Column Filter in Inbox
The assignments in the inbox could already be filtered by the Agile board on which they were placed. Now it is also possible to filter these requests, problems, and tasks by a specific column of an Agile board. This can give more flexibility to specialists when deciding which team assignment to pick up, or give […]