The Preferred Splunk On-call (VictorOps) Alternative
Modern operations teams use Xurrent IMR to implement incident response and on-call best practices into their production operations and provide industry-leading SLAs to their customers. Read on to see how Xurrent IMR can add significantly more value to your operations than Splunk On-call (VictorOps).
10x Better Incident Response than VictorOps
Supercharge your Incident Response
Xurrent IMR enables you to implement modern incident response best practices followed and perfected by the greatest teams around the world and dramatically increase your team’s incident preparedness by making sure your incident responders are prepared to take on any incident that comes within their radar with intelligent context, playbooks and smart annotations.
Manage On-call Schedules with Ease
Easy to access, read, visually pleasing and easy to override schedules are just a signup away. Xurrent IMR’s on-call schedules are intuitive, and colour coded for clear representation; you can access your entire team’s on-call roster in daily, weekly, and monthly views. Override schedules with just a click of a button.
10x Better Incident Response than VictorOps
Route Alerts with Precision and Eliminate Noise
Suppress noisy alerts with ease by dynamically routing alerts to specific teams or subject matter experts depending on the services/customers/components that are affected. Assign incident roles automatically and use alert rules to identify the right subject matter experts to take over critical incident responsibilities like an incident commander, comms lead, operations lead, database lead etc.
10x Better Incident Response than VictorOps
The Best Incident Comms in the Industry
Xurrent IMR's integrated communications help your teams manage incident communications across multiple channels like Slack, Teams, Zoom, Conference bridges and Jira.
Manage Incidents End-to-end from Slack and Microsoft Teams
Xurrent IMR lets you manage the entire incident lifecycle from Slack and Microsoft Teams from creation to resolution and retains key communications that can be leveraged in future incidents. Under Unified Communications you can invite subject matter experts into your incident response process and accelerate remediation.
Custom Crafted Plans for You
Reliability is our core. We guarantee availability 99.9% of the time during any calendar month.
Compare Xurrent IMR to Splunk On-Call (formerly VictorOps)
(conditional)
(Jira, ServiceNow, Zendesk, Freshdesk)
(Create, Update)
(1-1) As a Contact Method
(multichannel) configuration
(Jira, SNOW, Zendesk, Freshdesk, GitHub)
Why customers love us
Our dedicated developer support & customer success team are always available to help you setup your incident response process in no time and maximise your value from Xurrent IMR
Average rating based on thousands of support conversations
Median first response time*
*Median time it takes your team to respond to the first incoming message in a conversation
Trusted by Leading Engineering Teams
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