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Integrations

ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

  1. Help
  2. Integrations
  3. iPaaS
  4. GitHub Sync

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  1. Help
  2. Integrations
  3. iPaaS
  4. GitHub Sync

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GitHub Sync

This GitHub sync feature enables you to move solutions or solution changes from one environment to another.

Key Benefits:

  • Environment Portability: Easily move validated solutions from a sandbox to a production environment.

Configuration Steps

To set up the sync, navigate to the GitHub Sync section in your environment settings and provide the following details:

1. Repository Details

  • GitHub repository: Enter the path to your repository in the format owner/repo (e.g., xurrent-ops/automation-library).
  • GitHub branch: Specify the branch you wish to sync with. By default, this is set to main, but you can use environment-specific branches like dev or staging.

2. Validation

  • Test GitHub Connection: Before saving, click this button to verify that the environment has the necessary permissions to access the repository.
    • Note: Ensure that your GitHub Personal Access Token (PAT) or App Installation has "Read & Write" access to the repository.

3. Monitoring Status

  • GitHub latest version: Displays the commit hash or tag of the most recent sync.
  • GitHub status: Indicates whether the current environment is in sync with the repository or if there are pending changes to be pulled/pushed.

Notice: GitHub Sync is currently an internal-only feature and is unavailable in production environments. Official support for customers will be announced in a future roadmap update.