Stop Fighting Fires.
Start Delivering Smarter IT Services—Instantly.
Proactive AI Assistance,
at Your Fingertips
Let Xurrent’s virtual agent handle routine requests and FAQs around the clock. With powerful auto-classification and intelligent self-service capabilities, users get instant help, freeing your team to tackle more strategic tasks.
Boost Productivity with Intelligent Ticket Routing
Xurrent uses AI to read and route all incoming requests automatically, prioritizing based on urgency and expertise. No more bouncing tickets around—just instant, accurate routing with detailed summaries on every ticket.
Always-On, AI-Enhanced Knowledge Base
Outdated information slows you down. Xurrent’s AI-driven knowledge base proactively generates and updates articles from real-world tickets, ensuring every solution is relevant, precise, and timely.
Enterprise-Grade Without
Enterprise Complexity
Xurrent transforms your IT operations with speed, agility, and advanced intelligence. Get exceptional performance, comprehensive visibility, and robust security, making it easy to scale and succeed.
Deploy in Weeks
Xurrent customers go live within 4–5 weeks, without costly consultants, drawn-out discovery phases, or complexity. Our pre-built workflows deliver swift implementations and immediate impact.
Real-Time Visibility
Gain comprehensive insights into your IT operations with Xurrent’s advanced analytics dashboards. Quickly identify trends, track user sentiment, and proactively optimize service delivery for superior outcomes.
Enterprise-Grade Security
With SOC-2 and ISO certifications, secure AWS Bedrock infrastructure, and robust encryption protocols, Xurrent ensures your data remains protected and compliant, giving you complete peace of mind.
Effortless Integrations - Limitless Possibilities
Connecting your stack shouldn't take weeks. Xurrent integrates seamlessly with your existing tools through pre-built, low-code connectors, enabling rapid deployment and immediate productivity gains without IT headaches.
A Blazing-Fast Service Desk That Keeps Your Business Moving
Slow, clunky, and frustrating help desk solutions don’t cut it anymore. Xurrent is built for speed, intelligence, and simplicity.
350ms
Response time
Faster than the blink of an eye
60% increase
Customer Satisfaction
Say goodbye to noisy tickets and unhappy customers
5 Weeks
Average Time to Go-Live
Because we're experts in ITSM and ESM
Built for Scale - Not for Bloat
Xurrent works across departments, not just IT—without requiring a separate module for each use case.
Most vendors charge you for every department you want to support. HR? Add a module. Facilities? Another one. Finance? That’s another invoice. Xurrent is different. From day one, you get full Enterprise Service Management (ESM) capabilities out-of-the-box.
We'd Love to Show You Around
Ready to see how Xurrent can help transform your service delivery? Call us, chat with us or fill out the form to get in touch - we're excited to see what challenges we can solve together.
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The People’s Choice for Service Management
Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.
