/XURRENT
Unlock MSP Growth with Xurrent’s Advanced Platform
Xurrent offers a scalable platform designed to help MSPs deliver efficient, world-class services. From seamless onboarding to AI-driven automation, Xurrent enhances service delivery and profitability.
Elevate Your MSP Service Delivery
Slow response times. Overly-complex. Lack of user-friendliness. These are the common complaints for most ITSMs. Xurrent offers <350ms response time for 95% of all interactions. Let us solve your speed and performance issues. Intuitive, out-of-the-box workflows. Enjoy process improvements Day 1.
/ Seamless Collaboration
Communicate within intelligent permissions that automatically connect to your clients through an intelligent interface – all tracked in a central location, visible only to appropriate audiences.
/ Rapid Customer Onboarding
Quickly and securely add new customers to your services platform – or integrate into theirs. Provide services immediately.
/ Visibility to Service Delivery
Accurately track all aspects of delivered services from the time spent by various skill levels to SLA coverage – all with transparent out-of-the-box dashboards and reporting.
CTO – IT Services
“We love the ease-of-use of the product; Its standardized setup. The ‘trust’ capability to support the collaboration between multiple service providers.”
AI-Driven Innovation for Seamless MSP Operations
Xurrent for MSPs leverages advanced AI capabilities to streamline service delivery, enhance client satisfaction, and optimize operational efficiency. Empower your business with tools designed to drive smarter workflows and deliver exceptional results.
How It Works
Rapidly connect to customers using our Trusts — intentionally built as part of the experience to leverage the power of a cloud-native, multi-tenant architecture. Once connected, advanced automation, AI-driven insights, and seamless collaboration tools allow services to be administered immediately, with minimal onboarding. An intuitive dashboard provides real-time visibility into all managed services so you can run your business; visibility increases, teams are empowered, decisions are better informed, and clients get a fantastic experience.
Value-Driven Outcomes for Your IT Operations
Faster Issue Resolution
Reduce ticket resolution times with AI-powered automation and intelligent client interactions.
Improved Operational Efficiency
Streamline workflows across clients and teams, reducing manual tasks and maximizing productivity.
Enhanced Client Satisfaction
Deliver consistent, high-quality service with multi-language support and AI-driven knowledge tools.
Stronger Client Relationships
Build trust with transparent SLAs, shared dashboards, and seamless collaboration tools.
Scalable Service Delivery
Grow your client base effortlessly with a platform designed to adapt to your expanding business needs.
Maximized Profit Margins
Optimize service delivery and cost management with advanced billing and time-tracking features.
Service Desk Specialist – Manufacturing
“Xurrent is the best ticket system I have personally used so far. IT support in first level without this tool is unimaginable.”
Built-In AI for Unbridled Productivity
Unlock your teams productivity potential with AI-driven ticket summarization, auto-classification, knowledge article creation, no-code automations, and more – all included at no extra cost.