Modern ITSM That
Moves Work Forward
From Ticket to Resolution, 75% Faster
Xurrent brings incidents, problems, changes, requests, knowledge, and SLAs into one service fabric. With artificial intelligence native to the Xurrent platform you resolve issues faster, keep services steady, and make work visible across IT and the business.
We Thank Our Predecessors in ITSM
We'll Take It From Here
Get Everything You
Need On Day One
Xurrent ships with AI, a native virtual agent, ITIL workflows, and ESM included by default. Prebuilt workflows and low-code tailoring get you online fast, while ironclad security keeps data in your tenant.
Turn Routine Into Remarkable
From automating routine requests to guiding agents through complex workflows, Xurrent is AI-powered from the core. Sera AI eliminates guesswork, accelerates resolution, and transforms every interaction into a moment of strategic value.
Learn More About Xurrent AI Capabilities and Benefits
Connect Fast.
Automate Faster.
One-click, API-first connectors for identity, chat, monitoring, cloud, HRIS, and finance tools keep data in sync and workflows flowing.
Experience the Difference
of Modern ITSM
Xurrent ships the good stuff on day one so teams move from ticket to resolution faster without bolt-ons, add-ons or module mazes.
Resolve incidents without the swivel chair
Detect, fix, and broadcast updates from one place. Xurrent helps teams close the loop faster.
Get knowledge that writes and updates itself
Turn resolutions into articles in a click. Sera AI drafts and maintains content so answers are ready when needed.
Put the right ticket in the right hand
Sera AI classifies, summarizes, and routes instantly; delivering 80% fewer misrouted tickets.
Provide help that never sleeps
Reduce Tier-1 ticket volume with virtual agents that grasp real intent and deliver accurate, context-aware responses.
Automate the most tedious busywork
No-code flows orchestrate approvals, enrichments, and hand-offs so human agents focus on high-value work and seamless service delivery.
Unify teams on one service fabric
ESM + ITOM on a single platform lets you expand across HR, Facilities, and more. No extra modules or invoices required.
We'd Love to Show You Around
Ready to see how Xurrent can help transform your service delivery? Call us, chat with us or fill out the form to get in touch - we're excited to see what challenges we can solve together.
Tools_EasiestToDoBusinessWith_Mid-Market_EaseOfDoingBusinessWith.avif)
Tools_HighPerformer_Enterprise_Europe_HighPerformer.avif)
The People’s Choice for Service Management
Analysts recognize Xurrent for innovation, ease, and impact. Customers rate us highly for time-to-value and simplicity. When you’re done managing the platform and ready to move work forward, we’re the other choice.
