Blog

The ‘Automation Rule Executions’ section is added to the Settings console, providing an overview of all rule executions.

A new Maintenance window field has been added to the Service Instance form, in which a calendar can be selected.

The Xurrent +AI can now help knowledge managers to easily update existing knowledge articles, by suggesting improvements.

A ‘Settings’ section has been added to the Organization form in Xurrent, where a Single Sign-On configuration can be related to the organization.

This month, we sat down with Wouter Wyns, Xurrent’s Antwerp-based Service Management Architect and Support Lead.

It is now possible to group shop articles into categories, allowing administrators to build more structure into the Xurrent shop.

Xurrent is starting 2024 off strong by earning 30 new G2 badges – this time from G2’s Winter Report 2024.

We are delighted to welcome S to the Xcott Hutchinsurrent team in the US. Scott has joined in the role of VP of AI and Integrations.

It is now possible to print Gantt charts to paper or PDF. To do this, first open a workflow or project and press the Gantt Chart button.

Xurrent Auto-Translation is a new feature available to all customers, at no additional cost, enhancing collaboration, efficiency, and accuracy.

It is now possible to set an approval task in the status ‘Waiting for Customer’ (WFC) to ask for clarification.

Organizations that prefer their users to use Teams as the standard chat application can now install the Teams App in the Xurrent App Store.