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Sort Inbox on First Column

Carlyn Manly

InboxWhen the table layout is selected for the Inbox views, these views by default list the major incidents on top, followed by the assignments that are marked as urgent, below which the remaining inbox items are sorted by their next target.

My Inbox view in Table layout and in default sorting

It is now possible to click on the header of the first column to show the unread items on top.  To ensure that the major incidents and urgent assignments do not get overlooked, they will still be listed at the very top of the view, though.

My Inbox view in Table layout and sorted on first column

To be more specific, the ‘My Inbox’ view can be sorted as follows by clicking on the first column:

  • Major Incident
  • Urgent
  • Status is ‘Assigned’ or ‘Waiting for You’
  • Next Target

When the ‘My Team’s Inbox’ view is in table layout, it can be sorted as follows by clicking on the first column:

  • Major Incident
  • Urgent
  • Status is ‘Assigned’ and Member is empty
  • Next Target