The Key To Increased Self-Service Adoption

Turn Your Self-Service Portal Into the Most Valuable Resource for Employees

Most IT departments offer a self-service portal. However, having the technology available is not enough. The real challenge is ensuring they use it.

Calls. Emails. Taps on the shoulder — all highly inefficient methods to reach IT experts.

This whitepaper explores how IT departments increase self-service adoption across the organization and eliminate calls, emails, and should taps.