Many More Reports

A set of 31 additional reports has become available in the ‘Reports’ section of the Settings console. This is the greatest number of new reports included in a single release.

These reports are all fairly basic by very useful when they are filtered and a custom date range is applied. The complete list of new reports for the different record types is:
For Requests:

• Open Requests by Source
• Completed Requests by Category
• Completed Requests by Source

For Problems:

• Registered and Solved Problems
• Registered Problems by Category
• Registered Problems by Impact
• Active Problems by Category
• Halted Problems by Category
• Solved Problems by Category

For Changes:

• Registered and Completed Changes
• Registered Changes by Category
• Registered Changes by Impact
• Registered Changes by Justification
• Open Changes by Impact
• Completed Changes by Impact

For Change Tasks:

• Open Tasks by Category
• Open Tasks by Status
• Finished Tasks by Category

For Projects:

• Registered and Completed Projects
• Registered Projects by Category
• Registered Projects by Justification
• Registered Projects by Risk Level
• Open Projects by Category
• Open Projects by Justification
• Open Projects by Risk Level
• Open Projects by Service
• Open Projects by Status
• Completed Projects by Category
• Completed Projects by Justification
• Completed Projects by Risk Level
• Completed Projects by Service