Active CIs per Product

Two nice features have been added to the Configuration Management functionality. The first is an additional column in the product views that shows the number of active CIs. The active CIs are the configuration items that have a status that is different from ‘Archived’, ‘To Be Removed’, ‘Lost or Stolen’ or ‘Removed’.


The second feature that was added is the summary in the ‘Configuration Items’ section of the Product form.

Both features are intended to assist configuration managers when they need to know how many CIs of a certain product are supported by the organization, how many more have been ordered, how many have already been removed, etc.