Past Events – 2019
Events that 4me® sponsored or hosted in 2019.
Webinar: Outsourcing Management Gives FinServ Control to Speed Digital Transformation
November 19, 2019
4me will be taking part in BrightTALKs Digital Transformation Summit. Our webinar will address the challenges and opportunities for financial services organizations in enabling digital transformation. Using methodologies like Service Integration and Management (SIAM) as well as Enterprise Service Management (ESM) whilst using a state of the art service management application are key to unlocking successful projects.
SSLatAm Summit
July 23-24, 2019 – San José, Costa Rica
The 7th annual Shared Services Latin America summit is a conference dedicated to transformation and innovation for greater competitiveness. This two-day conference brings together over 400 industry leaders to discuss technological innovations related to operational excellence, customer experience, major trends in shared services, and much more. Come visit the 4me stand, meet the members of the 4me team and our partner iGovernance, and attend the keynote presentation by our CEO, Cor Winkler Prins.
WEBINAR: 4me’s Unique Service Desk Console
July 18, 2019 – Webinar
Join us for a webinar where we are going to showcase how to best work with the 4me Service Desk Console. You are going to learn how using it the right way will simplify your work for you and how you can get the most out of it. Andy Richardson, Service Management Architect at 4me, will guide through the session and we look forward to you joining us.
Enterprise Service Management with Cronos, Infravision and 4me
June 24, 2019 – Brussels, Belgium
Cronos together with Infravision and 4me are hosting an event to showcase how straight forward Enterprise Service Management can be implemented in any organization. The event will feature speakers like Claire Agutter of Scopism, Johan Driessens of Branded.Careers, Mark Smalley of Smalley.IT and our Managing Director for EMEA – Martijn Adams. The link below will lead you to the page where you will be able to purchase your ticket.
VeriSM with itSMF Belgium
June 20, 2019 – Diegem, Belgium
itSMF Belgium is hosting an event where they are going to inform about the concept of VeriSM. 4me will be attending and represented by Martijn Adams, who is a contributor and co-author to the service management practise. Tickets can be purchased at the site linked below.
Service Desk & IT Support Day
June 14, 2019 – Copenhagen, Denmark
Together with our Scandinavian partner VisionWillow, 4me will be attending the Service Desk & IT Support Day. The event will be covering the latest trends for Service Desk professionals. Martijn Adams (General Manager EMEA at 4me) will be talking about how the modern enterprise needs to enable collaboration for its employees.
WEBINAR: Supercharge your Service Catalogue
May 23, 2019
Most organizations have a Service Catalogue, but many struggle to work with it on a day-to-day basis. Join Robert Sieber of servicemanagement.tools and Stefan Hulls of 4me to find out how 4me helps enterprises of all sizes make the most of their service management efforts and how a service-centred approach can have a real impact on user/customer satisfaction.
WEBINAR: 5 Ways to Significantly Improve Your Service Desk
April 18, 2019
Stephen Mann from ITSM.tools will be discussing the challenges modern service desks face and how to best address them. Learn how to meet and exceed your customers expectations, understand how to support the ever growing stack of services and find out what metrics really matter.
SDI19 – The Conference for Service Desk Leaders
March 25-27, 2019 – Birmingham, United Kingdom
The annual SDI Conference will again be held at the Hilton Birmingham Metropole. This year, our very own Cor Winkler Prins will be presenting and 4me’s UK team will be available for demos in the Service Desk Expo.