SVA

Office locations

Germany

SVA System Vertrieb Alexander GmbH
Borsigstraße 26
65205 Wiesbaden
Germany

Tel:    +49 6122 536-0
Fax: +49 6122 536-399
[email protected]
www.sva.de

Dennis Gajewski, SVA Partner Manager
[email protected]

Jutta Thomas, Lead Xurrent Community
[email protected]

Mario Mrohs, Technical Lead
[email protected]

About Us

Founded in 1997 and headquartered in Wiesbaden, SVA System Vertrieb Alexander GmbH is among Germany’s top system integrators, employing over 3,200 professionals across 27 locations. SVA specializes in delivering tailored IT solutions for Data Center Infrastructure, covering storage, servers, networking, and virtualization, with additional expertise in Business Continuity, Enterprise Service Management, Digital Process Management, and SAP.

With 25 years of industry experience, SVA addresses modern IT challenges such as data center security, big data analytics, and cloud integration. Their experts develop advanced solutions for network virtualization, threat detection, and cognitive defense. Additionally, SVA offers custom virtualization and end-user computing solutions for digital workspaces, alongside secure, future-ready cloud models. The SVA Solution Center in Wiesbaden provides demo and development environments, supported by top-tier vendor certifications to ensure innovative, cutting-edge services.

How we help our clients

SVA System Vertrieb Alexander GmbH as Xurrent gold partner, offers nationwide on-site services in Germany. Our customer-focused teams manage the full Xurrent spectrum—acquisition, implementation, support, development, adoption, change, organization management, and strategic consulting. Specializing in data center security, big data, and cloud solutions, SVA provides extensive operational and managed services, strategic IT consulting, and cutting-edge virtualization solutions for future digital workspaces.

Services we offer
SVA System Vertrieb Alexander GmbH offers a comprehensive suite of services designed to optimize your IT and enterprise service management. Here are some key benefits.

• Implementation and Deployment Service (set up and deployment of Xurrent platform, ensuring it integrates smoothly with the existing systems)
• Automation of Workflows (Configuration of automated workflows to reduce manual tasks in order to improve efficiency)
• Ongoing Support (Continuous support to address any issues, provide updates, and ensure the platform runs smoothly)
• Training and onboarding Service (Training sessions for customers team to ensure everyone is comfortable using the platform and can leverage its full capabilities)
• Customizing and Optimization (Tailoring the platform to meet the customers specific business needs and continuously optimize it for better performance
• Adoption & Change Management (ACM support, affected user groups are guided, supported and empowered to embrace the change and utilize Xurrent
• comprehensively)
• Monitoring and reporting (Monitoring the system’s performance and providing regular reports to help the customer understand how the platform is benefiting the company’s operations.
• SVA Academy offers ITIL into Xurrent practice trainings (after 2 days ITIL Foundation Training the participants receive practical training in Xurrent, where they can apply their ITIL knowledge)

At SVA, we’ve been innovating in ITSM for over 25 years. Now, as a Gold Partner of Xurrent, we’re taking IT service management to new heights. This partnership combines Xurrent’s cutting-edge technology with SVA’s deep implementation expertise. For our clients in the DACH region and beyond, it means tailored solutions that drive efficiency and elevate service quality. Together, we’re not just meeting today’s IT needs,- we’re solving tomorrow’s challenges for the Modern Enterprise. With SVA and Xurrent, businesses are equipped to thrive in the digital age.

Jutta Thomas
Strategische Beratung Enterprise Service Management
Lead Xurrent community