ITConcepts

Office locations

Switzerland

Grundstrasse 10
6343 Rotkreuz
Switzerland 
Tel: +41 (41) 790 3333
www.itconcepts.ch
[email protected]

About Us

ITCONCEPTS is the leading IT service provider that supports you in the development, implementation, and optimization of modern business service management solutions. Our team of highly qualified and experienced IT professionals offers tailored services throughout the entire project lifecycle, ensuring that your business goals are seamlessly aligned with contemporary IT processes. With a clear focus on innovation and excellence, we make your company more productive through automation and pave the way for the future—whether in IT Service Management, IT Operation Management, Identity Access Management, or Big Data Analytics. ITCONCEPTS is your trusted partner for comprehensive IT solutions and the leading IT service provider in Switzerland.

How we help our clients

As the leading Xurrent partner in Switzerland, we have successfully completed over 40 projects, serving more than 25 satisfied Xurrent clients. With over 20 years of experience in ITSM and ESM, our team of 25+ specialists is certified in ITIL, SIAM, and other relevant frameworks. This unique market position provides us with deep expertise in Swiss regulations like the ICT minimum standard and has allowed us to significantly contribute to establishing Xurrent in the Swiss AWS datacenter.

Services Offered:

• Xurrent ITSM and ESM Projects: From concept and proof of concept (POC) to workshops, go-live, and continuous improvement
• ITIL/SIAM/ESM/ITSM Consulting: Expert advice and implementation support
• Technical and Organizational Service Management Consulting: Comprehensive guidance on service management practices
• Project Management and Coordination: Efficient handling of project planning and execution
• Local Expertise: Swiss-based, offering in-person consultations at your location