FACTIS

Office locations

Portugal

FACTIS – Engenharia e Tecnologias de Informação, Lda.
Praça Nuno Rodrigues dos Santos
2 E/F, 1600-171 Lisboa
Portugal

Tel: +351 213 553 620
Fax: +351 213 553 628
www.factis.com 

João Fonte
[email protected]

About Us

FACTIS – We Care IT. SINCE 1995 » Experts in Management, Operation, Security and Automation of IT Service.
Our core activity is the Provision of Services and Outsourcing in IT Systems and Infrastructures, also promoting the development, representation and support of products and solutions. In the field of products and solutions promoted, Xurrent Enterprise Service Management stands out.

Key Solutions

IT & Enterprise Service Management, Remote Monitoring and Management, Automation of Endpoint Management, Risk Based Patch Management, Cybersecurity Consulting, Cybersecurity Training, Backup and Archiving of E-mail, Systems Backup and Recovery, Firewalls and Networking, Microsoft 365 and Azure.

The motto We Care IT conveys FACTIS’ commitment to providing an excellent IT service, through quality, practical, effective solutions, easy to implement and maintain, like Xurrent.

How we help our clients

FACTIS is a service provider that uses the solutions represented in its daily operation, resulting in a better preparation to support Customers in the implementation and support of the solutions. The operation of FACTIS and the permanent optimization of the solutions used ends up working as a Show Case for Customers, also serving for the training of technical consultants.

Services we offer:

• Customer onboarding services, including Administration Training.
• Administration, Configuration of Xurrent and Integration connectors.
• Automation rules creation.
• Development of end-user extensions.
• Self-service portal customization.
• Development of Integrations and Middleware Software.
• Ongoing Support Services to key contacts of customers.