2Grips

Office locations

Belgium

Rubensstraat 104 bus 12
2300  Turnhout
Belgium

Tel: +32 498 71 60 82
www.2grips.com
[email protected]

Danny Van Vosselen
[email protected]

Netherlands

Achtseweg Zuid 159R
Gebouw TQ5 Strijp-T
5651 GW Eindhoven
Netherlands 

Tel: +31 40 80 80 375
www.2grips.com
[email protected]

Joost van Iersel
[email protected]

About Us

2Grips is a consultancy company specialised in IT Service Management (ITSM), Enterprise Service Management (ESM) and Service Integration and Management (SIAM). 2Grips is focused on optimizing your services in terms of quality, costs, manageability and transparency. We focus on your organization, your processes, your tooling and your people, offering a global approach that is unique. Our approach is always pragmatic and adapted to your specific situation.

How we help our clients

2Grips is not just a tooling implementer. Our roots are in service management consulting. We don’t look at a Xurrent implementation from a technical point of view, although we have an extensive experience with the Xurrent platform.

We also focus on delivering a Customer-Centric Solution based on our comprehensive Service Offerings. On top of that we have an innovative approach and build strong customer relationships.

We offer a wide range of services:

• Service Portfolio & Service Catalogue consultancy
• Enterprise Service Management consultancy
• SIAM Design & Strategy consultancy
• Information Security – ISO27001 guidance
• Customer Experience Management (XLA) consultancy
• Customer Journey Mapping consultancy
• Xurrent implementation
• Xurrent support (No Worries formulas)
• Xurrent training
• Xurrent license reselling
• Xurrent Health Check