Xurrent

The Modern Alternative to ServiceNow

Say goodbye to bloated contracts, slow rollouts, and rigid features. Say hello to exceptional, AI-powered service delivery. Get a modern ITSM platform without the cost or complexity of legacy systems.
trusted by leaders across the globe:

The Future of ITSM is Here.
Easy. Advanced. Complete.

Live in 5 Weeks -No PhD Required

Why wait half a year to start seeing ROI with ServiceNow? Xurrent flips that script. Our low-code setup, built-in workflows, and AI automation mean you can configure, launch, and scale faster than any traditional platform.

A Xurrent screenshot of an AI summarization written for a service desk ticket

Modern by Design -Smarter by Default

With native AI-powered automation and a library of one-click integrations, Xurrent helps IT teams move faster, reduce manual effort, and keep services running smoothly. No bolt-ons. No bloated tech stacks. Just smart service management that works out of the box.

A few of the integrations which connect directly to Xurrent
ready to switch?

Why Modern IT Teams

Prefer Xurrent

Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.

Deploy in weeks, not months

Xurrent customers typically go live in just 4–5 weeks. No consultants, no endless discovery phases, no red tape. Our pre-configured workflows and templates mean faster launches and quicker wins.

Low-code for real people

Whether you're an IT manager or a business analyst, Xurrent’s drag-and-drop builders and intuitive UI make it easy to customize workflows, forms, and automations—no dev team or third-party services needed.

Everything included—really

From day one, you get enterprise-grade security, AI automation, cross-functional integrations, and built-in ESM. No gatekeeping, no extra modules, no surprise fees—just everything you need to succeed.

Built for Scale - Not for Bloat

Xurrent works across departments, not just IT—without requiring a separate module for each use case.

ServiceNow charges extra for every department you want to support. HR? Add a module. Facilities? Another one. Finance? That’s another invoice. Xurrent is different. From day one, you get full Enterprise Service Management (ESM) capabilities out-of-the-box.

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Xurrent & ServiceNow At-a-Glance

Feature Xurrent ServiceNow
Go-Live Timeline 4–12 weeks 6–12 months
Licensing Predictable, all-inclusive Complex, module-based
User Experience Modern, no-code, intuitive Clunky, legacy UI
Built-In AI & Automation Included, out-of-the-box Add-on pricing
Enterprise Security SOC-2, ISO, BYOK, C5 certified Yes, but often extra effort
ESM Support Native, cross-team Add-on modules
Upgrades & Maintenance Seamless & automatic Manual, risky, time-consuming
Integration Fast, open, and scalable Often complex & slow
Easy. advanced. complete.

A Faster, Simpler, & More FlexibleITSM Solution

Slow, clunky, and frustrating ITSM softwares don’t cut it anymore. Xurrent is built for speed, intelligence, and simplicity.

350ms

Response time

Faster than the blink of an eye

60% increase

Customer Satisfaction

Say goodbye to noisy tickets and unhappy customers

5 Weeks

Average Time to Go-Live

Because we're experts in ITSM and ESM

Ready for lightning fast ITSM?

We would love to show you how Xurrent works

gET A DEMO

We'd Love to Show You Around

Ready to see how Xurrent can help transform your service delivery? Call us, chat with us or fill out the form to get in touch - we're excited to see what challenges we can solve together.

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Customer love us

The People’s Choice for Service Management

Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.