Support Domain Internal Notes Hidden by Default
When the account owner of a newly created support domain account goes to the Settings console and opens the ‘Account Settings’ section, this person will see that the following checkbox is not checked: Internal notes and internal UI extension fields are visible in other support domains. Previously, this option was checked by default.
By no longer activating this option by default, the internal information of the new support domain account will not be shared unintentionally with other support domains that belong to the same directory structure. This privacy enhancement does not impact existing support domain accounts.