Descriptions for Short URLs
Short URLs are used to shorten the long URLs for end users to access specific knowledge articles or request templates, amongst many other uses. To make it immediately clear to a configuration manager or account designer not just to which type of item but to which specific item the short URLs in the view refer to, a new Description
field has been added to it.
In the ‘Short URLs’ view the Description
field replaced the URI
field. The URI
field is still available to add as a customized column, of course.