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Insights & updates from our experts
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Expert ITSM & automation insights
It is now possible for a financial manager to link an invoice to configuration items or to directly add an invoice from within a CI record.
It is now possible to create an automation rule that automatically retrieves the address of an organization or person.
A new option in the Settings console makes it possible to allow people to register as end users for Xurrent Self Service.
Dashboards can now be shared exclusively with people from a certain team or skill pool, instead of just within an account.
It is now possible for a person with the Key Contact role to view dashboards directly from Xurrent Self Service.
For dashboards, the Owner attribute has been introduced. Only the owner of a dashboard is now able to edit or delete that dashboard.
It is now possible for organizations to individually define the region of their trusted and external organizations.
It is now possible for organizations to receive quantitative feedback from services' users about the perceived quality of those services.
Using Ctrl-click on any item of the chart legend of a graph hides all data series except the one that was clicked on.
A new automation rule operator has been added that can convert a timestamp to the ISO 8601 standard.
