Uniform Data Table
Name Position Office Age
Airi Satou Accountant Tokyo 33
Angelica Ramos Chief Executive Officer (CEO) London 47
Ashton Cox Junior Technical Author San Francisco 66
Bradley Greer Software Engineer London 41
Brenden Wagner Software Engineer San Francisco 28
Brielle Williamson Integration Specialist New York 61
Bruno Nash Software Engineer London 38
Caesar Vance Pre-Sales Support New York 21
Cara Stevens Sales Assistant New York 46
Cedric Kelly Senior JavaScript Developer Edinburgh 22
Charde Marshall Regional Director San Francisco 36
Colleen Hurst JavaScript Developer San Francisco 39
Dai Rios Personnel Lead Edinburgh 35
Donna Snider Customer Support New York 27
Doris Wilder Sales Assistant Sydney 23
Finn Camacho Support Engineer San Francisco 47
Fiona Green Chief Operating Officer (COO) San Francisco 48
Garrett Winters Accountant Tokyo 63
Gavin Cortez Team Leader San Francisco 22
Gavin Joyce Developer Edinburgh 42
Gloria Little Systems Administrator New York 59
Haley Kennedy Senior Marketing Designer London 43
Hermione Butler Regional Director London 47
Herrod Chandler Sales Assistant San Francisco 59
Hope Fuentes Secretary San Francisco 41
Howard Hatfield Office Manager San Francisco 51
Jackson Bradshaw Director New York 65
Jena Gaines Office Manager London 30
Jenette Caldwell Development Lead New York 30
Jennifer Acosta Junior JavaScript Developer Edinburgh 43
Jennifer Chang Regional Director Singapore 28
Jonas Alexander Developer San Francisco 30
Lael Greer Systems Administrator London 21
Martena Mccray Post-Sales support Edinburgh 46
Michael Bruce JavaScript Developer Singapore 29
Michael Silva Marketing Designer London 66
Michelle House Integration Specialist Sydney 37
Olivia Liang Support Engineer Singapore 64
Paul Byrd Chief Financial Officer (CFO) New York 64
Prescott Bartlett Technical Author London 27
Quinn Flynn Support Lead Edinburgh 22
Rhona Davidson Integration Specialist Tokyo 55
Sakura Yamamoto Support Engineer Tokyo 37
Serge Baldwin Data Coordinator Singapore 64
Shad Decker Regional Director Edinburgh 51
Shou Itou Regional Marketing Tokyo 20
Sonya Frost Software Engineer Edinburgh 23
Suki Burks Developer London 53
Tatyana Fitzpatrick Regional Director London 19
Thor Walton Developer New York 61

See incident response
the way it should work.

Xurrent IMR
2:14 walkthrough
From alert to acknowledgment to postmortem. One platform. One loop. Closed.
Alert correlation On-call Postmortem
Pricing Calculator
imr-tco.sh — running cost analysis
Live · List prices as of 2026

Your PagerDuty bill, as advertised
and what you're actually paying.

Drag the slider. The numbers shift. Every line is a line item PagerDuty rarely puts on the same page.

Team size
Billing cycle
Monthly
Annual Save 16%
Compare against
Xurrent IMR
Growth
All features. No AI tax.
$400
$16/user · monthly billing
Base licenses$400
AI alert correlationIncluded
Status pagesIncluded
Stakeholder licensesIncluded
ImplementationSelf-serve
VS
PagerDuty Business
PagerDuty
Business plan + the add-ons you'll need
$1,924
$49/user · monthly billing
Base licenses$1,225
AIOps (alert correlation)+ $699/mo
Status pagesAdd-on
Stakeholder licensesAdd-on
Implementation5–15% of Yr 1
You save / month
$1,524
That's 79% less than PagerDuty
Yearly
$18,288
Cost factor Xurrent IMR PagerDuty Business
AI / AIOps alert correlation Included in plan + $699/mo flat PagerDuty AIOps. Separate SKU. Required for serious noise reduction.
Generative AI in Slack / Teams Sera AI included + $415/mo flat PagerDuty Advance. Another separate SKU.
Implementation & onboarding Self-serve, 1–2 hrs 5–15% of Year 1 ACV Professional services typically required to configure schedules, escalations, and integrations at scale.
Annual renewal increase No punitive escalators ~10–15% per year Common pattern in enterprise SaaS contracts. Negotiable, but the floor is non-trivial.
Status pages Included on Growth Subscriber-capped 500 subs on Business. Enterprise pricing kicks in beyond that.
Stakeholder licenses Included Separate seat type
AI

AI alert correlation

Group noisy alerts into single incidents automatically. Up to 80% noise reduction. No add-on SKU.

~

Sera AI in chat

Auto-summaries, postmortem drafts, and command-line incident actions in Slack and Teams. Built in.

⊞

ITxM platform

ITSM + IMR on one backbone. Incidents create change tickets, problems, and postmortems without copy-paste.

⟲

Postmortems built in

Timeline auto-generated from incident events. Action items track back to your ITSM service catalogue.

⌘

MCP server for Claude

Query incidents, on-call, and runbooks from Claude Desktop. The first IMR built for agent workflows.

◐

Status pages

Public and private status pages with subscriber notifications. No subscriber tier upcharge on Growth.

Week 1
Import your PagerDuty config
Schedules, escalation policies, services, and integrations come over via API. Most setups complete in one working session.
Week 2
Run in parallel (the safety net)
Both systems receive alerts. Compare routing in real production. Catch anything that needs to be tuned before you cut over.
Week 3
Cut over by team
Move teams one at a time. The on-call engineer's app and Slack flow stays familiar. No "big bang" weekend cutover.
Week 4
Turn off PagerDuty. Stop the renewal.
Cancel before your auto-renew clause kicks in. Most teams capture full-year savings on the next billing cycle.
Numbers look interesting? Get a 15-minute walkthrough mapped to your PagerDuty setup. We'll show you the exact migration plan for your team size.
Book a demo See pricing

Xurrent IMR Growth: $16/user/mo monthly · $14/user/mo annual. PagerDuty Business: $49/user/mo monthly · $41/user/mo annual. PagerDuty Professional: $29/user/mo monthly · $21/user/mo annual. PagerDuty AIOps from $699/mo. PagerDuty Advance from $415/mo. Figures reflect published list pricing as of 2026 and do not include negotiated discounts or hidden costs like implementation services.

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Integrations

ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

Explore Sera AI
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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
See all
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.