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Xurrent Help Center
Welcome to Xurrent Help. This is your online reference that describes the functionality offered by the Xurrent service. To get started, select a topic that you want to know more about from the navigation pane on the left.
A user whose Person record is linked to the Service Desk Analyst role of an account is able to register new requests for all people of that account. In addition, someone with the Service Desk Analyst role of an account is able to add and edit Person records in this account, but cannot assign roles to these people.
The Specialist role is a prerequisite for the Service Desk Analyst role.