Xurrent Help Center
Welcome to Xurrent Help. This is your online reference that describes the functionality offered by the Xurrent service. To get started, select a topic that you want to know more about from the navigation pane on the left.
The table below lists the fields of the Waiting for Customer Follow Up form and provides utilization guidelines for each field.
Field Label Utilization Guideline Name
The Name field is used to enter the name of the scheme.
Disabled
The Disabled box is checked when the scheme may no longer be related to service offerings.
Auto-complete
The Auto-complete box is checked when the request should be completed automatically after the number of days configured in the rule with the highest number of days.
Nr. of business days
The Nr. of business days field must be set to any value above 0.
Add more rules by pressing the Add Notification Rule button,